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Reserve Policies

Reserve Collection

General Information

The Rosenthal Library's Reserve Collection consists of required readings assigned by Queens College (QC) faculty, reserve videos to be used in the Media Center, and other items. These collections can be accessed using your valid QC ID card and may be requested by the CUNY Catalog Call number from the Library's 3rd Floor Circulation/Reserve Desk.

Need help getting a Call Number? Ask at the 'Information' area at the end 3rd Floor Circulation/Reserve Desk.

Who May Borrow

  • QC and CUNY Faculty
  • QC and CUNY Students
  • QC and CUNY Staff
  • Current members of QC's Alumni and Friends of the Library Associations
  • Townsend Harris H.S. Students
  • Patrons with special borrowing privileges

Loan Periods and Fines

Reserve Collection items constitute a special collection intended for multiple users. There are a limited number of copies of each item on reserve. Loan periods and fines are set to promote equal and fair access for all members of the College community.

Borrowing
All Patrons: Most materials may be borrowed for two hours. Videos may be borrowed for three hours. A very limited number of materials may be borrowed for three days.
Renewals
Depending on demand, most materials can be renewed once. At times of high demand, materials will not be renewed.
Fines
10¢ per minute per item overdue ($6.00 per hour per item overdue) based on a 24-hour period.
Returning Reserve Materials
When the library is open, all reserve materials must be returned to the CIRCULATION/RESERVE DESK ASSISTANT.

PLEASE ALLOW TIME TO RETURN YOUR ITEM. LINES MAY FORM DURING BUSY TIMES. It is the patron's responsibility to return materials on time.

Materials, except for 1/3/7-day loan items, cannot be taken home overnight.

Obtaining Reserve Collection Materials

To request Reserve Collection materials, you must present the exact call number and your ID card to the Level Three Circulation/Reserve Desk assistant. To locate the call number, search the library's online catalog or the E-Reserve site. If needed, ask for assistance at the reference desk.

Searching the CUNY Catalog

  1. From the Library's webpage, click on Find Books and Media, then click on Reserve Search.
  2. At the Search screen, you may search for an item by selecting any or all of the following options:
  • Title
  • Author
  • Subject

Searching E-Reserve

  1. From the Library's webpage click on E-Reserve.
  2. Click on “Electronic Reserves and Course Materials” and select any of the following options:
  • Department
  • Instructor
  • QuickSearch
  1. Enter the course password when prompted.
  2. The call number is displayed in the item listing for books and videos.

For assistance with getting call numbers, ask at the 3rd floor Reference Desk.

Students should obtain the course password from their course professors.

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Electronic Reserves (E-Reserves)

Electronic Reserves is course reserve material on the web. This material is only available to the instructor of and students in a given course. The system used at Queens College Library to provide these materials is called E-Res. Some of the benefits of E-Res are:

  • Materials are available 24 hours a day, 7 days a week.
  • Multiple users can access the same document simultaneously.
  • Students can view/download/print their reserve materials on any computer with web access. For more details see Information for Students.
  • Faculty can place a variety of materials on their course reserve site including journal articles, book chapters, syllabi, assignments, and links to other websites. Library staff will create a web page on the E-Res system for each instructor's course listing(s) and will scan submitted material. For more details see Information for Faculty.

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Information for Students

How E-Res Works

Your instructor may ask you to read articles from some of the Library's e-journals—these are not available on E-Res, but may be accessed by choosing the appropriate database or electronic journal by following the “Periodicals Research” link from the Library's home page. Off-Campus users, however, must set up the Proxy Server on their off-campus computer so that it will have the same access as a computer on campus. The Proxy Server needs to be set up only once. Click here for Proxy Server Setup Instructions.

How to Use E-RES In 5 Easy Steps

  1. From the Library's home page, click on E-Reserve, or go directly to http://qc-cuny.libguides.com/e-reserves.
  2. Search E-Res by instructor's name, department, or course name and number.
  3. Click on the link to your course id number.
  4. Enter the password given to you by your instructor. Read the copyright guidelines that appear on the screen. You must accept these guidelines in order to proceed (if you forget your password contact your instructor; Library staff cannot supply passwords).
  5. Click on the reserve item you wish to view. When it appears on the screen, you can either view it on screen, print it, or save it to a floppy. If the file is a PDF file click on the floppy disk icon on the frame around the document; otherwise, select File, then Save As from the menu bar and be sure to change to another disk drive on your home computer. Materials will print clearer than they appear on the screen. For links to materials on traditional reserves, copy the call number and request it at the Circulation/Reserve Desk on the 3rd floor.

How to View E-Res documents

  1. In order to view most E-Res documents, the computer you are using must have Adobe Acrobat Reader software. In the Library, Adobe Acrobat Reader is already loaded.
  2. If you need the software for your personal computer, you can download it FREE from Adobe. Go to www.adobe.com/products/acrobat/readstep2.html and follow the downloading and installation instructions there.

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Information for Faculty

What You Must Provide

In order for your materials to be processed and made available to your students at the start of the semester, please follow these guidelines:

One request form must be submitted for each item you want on Reserve with

  • a complete citation filled out on the form,
  • your date needed by filled out on the form,
  • a photocopy of article or book chapter you are requesting (the Library does not photocopy),
  • a syllabus for your course with your requests.

Photocopies to be scanned must be very good quality and include a complete citation typed or clearly printed on the first page.

What You Need to Know

Submission Deadlines

The deadlines for submission of requests are:

  • May 15 for Summer Session I/II
  • July 15 for Fall Semester
  • December 15 for Spring Semester

Requests submitted after these deadlines will be processed on a “first come, first serve” basis—please keep in mind that new book orders may require up to several weeks to process. Material that must be located or recalled will require additional time.

Material which CAN be placed on Reserve

  • Books owned by the Library—to expedite your request please get the books from the stacks and bring them to the Level 3 Circulator/Service Desk.
  • Videotapes owned by the Library.
  • Personally owned videotapes (not duplicated videos); the Library is not responsible for loss of or damage to personal copies.
  • Personal copies of books (the Library is not responsible for loss of or damage to personal copies).
  • Photocopies of articles or book chapters you are requesting (the Library does not photocopy).
  • Course ephemera: Syllabus, assignments, etc.
  • Student papers—you must include a written permission signed by the student. For a copy of the form, click here: Student Papers Request.

Material which CANNOT be placed on Reserve

  • Library reference books or reference videos are not placed on Reserve; refer students to the Reference area or Media Center where materials can be used.
  • Interlibrary Loan books.
  • Library periodicals.

Electronic Reserves Material

  • Materials may be submitted in paper format, or in an electronic format (Word, Excel, PDF, HTML)—either on diskette, CD, or as email attachments.
  • Lengthy documents will be broken into smaller parts to minimize downloading and printing time.
  • Reserve will NOT scan/place entire books on the E-Res site.

E-Journal/E-Book Links

When an article is available in one of our electronic journals, instructors should indicate the appropriate database in their syllabus instead of placing the article on reserve. Reserve processing staff will review reading lists to determine if Rosenthal Library has electronic access to articles. Electronic journals are available 24 hours a day, 7 days a week (off-campus use requires setting up access through the QC proxy server; click here for proxy server setup instructions). To find out if the Library owns an e-journal search the list of E-Periodicals (A-Z).

If you find that a book you want to place on reserve is part of our netLibrary e-book collection, your students will be able to access it 24 hours a day, 7 days a week from any Internet-connected computer provided they have set up an account. In order to set up an account one must visit netLibrary from a computer on campus. The username and password created may be used both on and off campus.

Confirmation

Staff does not send confirmation regarding the receipt or status of the request. All instructors are encouraged to view the E-Res site to check on the availability of the requested material prior to assigning it to their students.

Requested Semester Only

Material placed on Reserve will remain there for the requested semester only. Unless you request otherwise, all material will be removed from Reserve at the end of the semester: E-Res documents will be archived, Library material will be returned to stacks, and personal material will be returned to faculty.

Password Protection

Passwords will be assigned for every course page. It will be the instructor's responsibility to disseminate the password to the students. Staff will not distribute passwords to students.

Copyright Guidelines

The Library will comply with the current Copyright Guidelines for CUNY Libraries. Where materials do not fall within fair use, they may still be placed on Reserve providing permission is being sought from the copyright holder. The Library reserves the right not to accept materials for Reserve if it judges that the nature, scope or extent of the material is beyond the reasonable limits of fair use, and will not knowingly accept materials that violate copyright law. Where the faculty member has not already secured permission, the Library will work to a reasonable extent to obtain copyright clearance for material the Library places on E-Res. The Library will only pay limited permission fees. Instructors who manage their own E-Res course site must obtain copyright clearance for material they place on their site. Some material is prohibitively expensive to place on reserve electronically; in such cases, the Library will try to purchase a print copy.

Copyright Information

To find information about copyright, visit the following sites:

Course Paks

Faculty who wish to re-use copyrighted material for more than one semester or to place large numbers of copyrighted articles/chapters on E-Res might want to consider ordering a Course Pak through the QC Bookstore. Contact the Textbook Manager at 718-997-3570 for more information.

Course Management by the Library

The Library will place material on reserve at the request of the instructor for the educational use of students. Free electronic access will be limited to the instructor and students. A copyright notice—for photocopied material and electronic material—will be available for each item. Access to material will be removed at the end of the semester.

Course Management by You

Faculty wishing to manage their own E-Res course site must provide Reserve Processing Staff with a completed and signed Course Management Application. This includes assuming responsibility for copyright for the items you place on your E-Res course site. The following can be used as guidelines for copyright compliance: Copyright Policies and Guidelines for CUNY Libraries.

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Request Forms

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Help

For managing your course site, or for technical concerns, contact:

Ms. Alida Marcu, 718-997-3750.

For more information contact:

Prof. Simone Yearwood
Access Services Librarian

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